In marketing terms, people view using Twitter in different ways. Some see it as a somewhere to make friends and listen to lots of gossip. Others use it for fact finding and a method for free and easy research. Others regard it as a voyeur’s haven, watching what others are saying and gleaning the latest news before it breaks. And then there are others who treat it merely as a place to feed your blog into and share expertise and tips.
Are you representing a brand on Twitter? Do you monitor the Twittersphere to see what others are saying about your brand? Do you intervene only to correct misconceptions? Do you promote facts and figures in order to spread awareness to a larger audience?
Are you using Twitter to spread your expertise through blog feeds and top tips? Do you use an automated service to carefully space out your tweets throughout the day? Is this to give the impression of a constant presence, or to capture different people in different time zones?
Remember, using social media should be a sociable affair, to create relationships with others in order to find out more about each other, with an aim towards long-term associations, referrals and recommendations, and maybe (or ultimately) business.
This mechanism for creating two-way, even multiple-way, communications with any like-minded person should not be abused by the never-ending desire to sell and make money, for cheap and easy research, or to crow about how wonderful you are.
Using Twitter means sharing resources and ideas, problems and answers, tips and expertise without a hint of selling, gossip and laughter, making connections and above all, friendship.
Filed under: Online Marketing, Social Media | Tagged: brand, business, conversations, corporate identity, expertise, fact finding, followers, gleaning news, gossip, recommendations, Referrals, relationships, research, Twitter | Leave a comment »
Why should people interact online?
Alice
Online marketing and social networking thrives on interaction. Without this, there is no purpose to doing any of it! It would be like talking to an empty room with an echo.
But to encourage interaction, there has to be a good reason for it. In the end, it all boils down to: content. If there is something worth while reading, understanding, learning or sharing, then the chance for interaction from your friends, followers, audience or subscribers increases. It must be good value, interesting, exciting, educational, controversial or even down right annoying to encourage a response.
And then if you don’t ask, you don’t get. Not everybody will be inclined to interact or leave a comment, respond to a question or interject with their point of view, or be inspired to share their knowledge or expertise. It’s worth noting that those who are active on social networking are more likely to interact – are you one of them? If not, are you ready to break out of your mould and join the throng?
Filed under: Interaction, Networking, Social Media | Tagged: comments, content, encourage a response, followers, Interaction, Online Marketing, purpose, reading, share their knowledge or expertise, social networking | Leave a comment »